SHIPPING POLICY - Finesse
Effective Date: 1 March, 2017
Thank you for choosing Finesse Lifestyle Limited. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased on our website. By making a purchase, you agree to the terms stated below.
- Shipping Destinations: We currently offer shipping within Bangladesh. For international shipping, please contact our customer support team for further assistance.
- Shipping Methods and Providers: We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders. The specific carrier and shipping method will depend on various factors, including the destination and size of the package.
- Shipping Fees and Timeframes: Shipping fees and estimated delivery timeframes will be calculated and displayed during the checkout process. The shipping fees may vary based on factors such as the weight, size, and destination of the package.
- Order Processing and Fulfillment: Once your order has been successfully placed and payment has been authorized, our team will process and fulfill your order within [number] business days. Business days exclude weekends and public holidays.
- Tracking Your Order: We provide tracking information for all shipped orders. Once your order has been shipped, you will receive an email with the tracking details. You can use this information to track the progress of your shipment.
- Delivery Attempts and Signature: For security purposes, a signature may be required upon delivery. If you are unavailable at the time of delivery, the carrier may attempt multiple delivery attempts or leave a notice with further instructions for pickup or rescheduling.
- Delivery Delays: While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances such as weather conditions, customs clearance, or logistical issues may cause delays. We will make every effort to keep you informed of any significant delays and provide assistance as needed.
- Incorrect or Incomplete Addresses: Please ensure that you provide accurate and complete shipping addresses at the time of purchase. We are not responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
- Shipping Restrictions: Certain products may be subject to shipping restrictions or regulations imposed by local or international authorities. It is your responsibility to comply with any applicable restrictions and ensure that the ordered items can be legally shipped to your location.
- Damaged or Lost Shipments: In the unlikely event that your shipment is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and provide appropriate assistance.
- Changes to Shipping Policy: We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.
- Contact Us: If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Contact us at:
Finesse Lifestyle Limited
5th Floor, Sylhet City Center shopping mall, Zinda Bazar, sylhet
Sylhet, 3100
+8810998685230
By making a purchase on our website, you acknowledge and agree to abide by the terms outlined in this Shipping Policy.
